Please read these Terms & Conditions carefully before using the pilotos platform. By accessing or using any part of the pilotos Casino website, you agree to be bound by these terms.
These highlights do not replace the full Terms & Conditions below. All players must read and accept the complete terms before using pilotos.
You must be at least 21 years of age to register and use pilotos Casino, in compliance with Philippine law and PAGCOR regulations. Age verification is mandatory.
Each player may hold only one pilotos account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of balances.
All pilotos bonuses and promotions are subject to wagering requirements and specific terms. Bonus funds cannot be withdrawn until wagering conditions are fully met.
pilotos supports GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, InstaPay, and 7-Eleven. Minimum deposit is ₱100. Withdrawal processing times vary by method.
You are responsible for maintaining the confidentiality of your pilotos Login credentials. pilotos will never ask for your password via email, chat, or phone.
pilotos provides deposit limits, loss limits, session reminders, and self-exclusion tools. We are committed to promoting responsible gaming for all Filipino players.
These Terms & Conditions constitute a legally binding agreement between you and pilotos. By creating an account, making a deposit, or using any service on the pilotos platform, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree, you must not use the pilotos platform.
These Terms & Conditions ("Terms") govern your access to and use of the pilotos Casino website located at pilotos.vip ("the Platform"), including all games, services, features, content, and functionality offered by pilotos ("pilotos," "we," "us," or "our").
By accessing the Platform, completing the registration process, using the pilotos Login page, making a deposit, placing a bet, or otherwise using any part of the pilotos service, you ("the Player," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access or use the pilotos service in any capacity.
You must be at least 21 years of age to register and use pilotos Casino, in accordance with Philippine law and PAGCOR regulations governing online gaming.
To be eligible to register and use the pilotos platform, you must satisfy all of the following conditions:
pilotos reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents may result in suspension or termination of your account and withholding of any pending withdrawals pending investigation.
To access the full range of pilotos services, you must create a registered account via the pilotos registration page. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
One Account Policy: Each player is permitted to hold only one (1) pilotos account. The creation of multiple accounts by a single individual is strictly prohibited. If pilotos discovers that a player holds more than one account, pilotos reserves the right to close all duplicate accounts, void any winnings derived from duplicate accounts, and permanently ban the player from the Platform.
Account Security: You are solely responsible for maintaining the confidentiality of your pilotos Login credentials, including your username and password. You agree to:
pilotos will never contact you to request your password. Any communication purporting to be from pilotos that requests your password should be treated as fraudulent and reported to our support team immediately.
Know Your Customer (KYC): pilotos is required to verify the identity of all players as part of its anti-money laundering (AML) and responsible gaming obligations. You may be required to submit government-issued identification (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership before withdrawals are processed.
Deposits: pilotos accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, InstaPay, and 7-Eleven. The minimum deposit amount is ₱100. Deposits are generally credited to your pilotos account instantly or within a few minutes, depending on the payment method used.
Withdrawals: Withdrawal requests are processed within the timeframes specified on the pilotos cashier page. GCash and PayMaya withdrawals are typically processed within one (1) hour during business hours. Bank transfers (BPI, BDO, Metrobank) may take one (1) to three (3) business days. pilotos reserves the right to request KYC documentation before processing any withdrawal.
Currency: All transactions on the pilotos platform are conducted in Philippine Peso (PHP / ₱). pilotos is not responsible for any currency conversion fees charged by your bank or payment provider.
Minimum Withdrawal: The minimum withdrawal amount is ₱500. Withdrawal requests below this threshold will not be processed.
Important: pilotos reserves the right to conduct enhanced due diligence on any withdrawal request. Withdrawals may be delayed or withheld pending satisfactory completion of identity verification, source of funds checks, or investigation of suspected fraudulent activity.
pilotos offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual promotion:
All games available on the pilotos platform, including slots, live dealer games, table games, and sports betting markets, are governed by individual game rules which are accessible within each game or betting market. Players are responsible for familiarizing themselves with the applicable rules before placing bets.
pilotos uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the same fairness standards.
In the event of a technical malfunction, disconnection, or system error during gameplay, pilotos reserves the right to void the affected round or bet and refund the wagered amount to the player's account. pilotos's decision in such matters is final.
pilotos publishes Return to Player (RTP) rates for all slot games. These rates represent the theoretical long-term average return and do not guarantee individual session outcomes.
The following activities are strictly prohibited on the pilotos platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:
All content on the pilotos platform, including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform, is the exclusive property of pilotos or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the pilotos platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the pilotos platform without the prior written consent of pilotos.
pilotos collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the pilotos platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
pilotos implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and pilotos cannot guarantee absolute security.
pilotos will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or as necessary to provide the pilotos service.
To the maximum extent permitted by applicable Philippine law, pilotos shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.
pilotos's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your pilotos account in the thirty (30) days preceding the event giving rise to the claim.
The pilotos platform is provided on an "as is" and "as available" basis. pilotos makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of the Platform or any content thereon.
pilotos is committed to promoting responsible gaming. Online gaming is intended for entertainment purposes only and should never be used as a means to generate income or resolve financial difficulties.
pilotos provides the following responsible gaming tools, accessible from your account settings after pilotos Login:
If you believe you or someone you know may have a gambling problem, we encourage you to seek help. pilotos supports responsible gaming in the Philippines in alignment with PAGCOR's responsible gaming framework.
pilotos reserves the right to suspend, restrict, or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to:
Upon termination, any real-money balance remaining in your account (after deduction of any bonus funds subject to forfeiture) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
pilotos operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players are responsible for ensuring that their use of the pilotos platform complies with all laws applicable to them in their jurisdiction.
pilotos reserves the right to amend, modify, or update these Terms at any time. When material changes are made, pilotos will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision will be indicated at the top of this page.
Your continued use of the pilotos platform following the posting of revised Terms constitutes your acceptance of the amended Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting pilotos support.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pilotos support team:
Email: support@pilotos.vip
Live Chat: Available 24/7 via the pilotos platform
Support Hours: 24 hours a day, 7 days a week, Philippine Standard Time (PST)
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything pilotos has to offer — 500+ games, instant GCash withdrawals, and 24/7 Filipino support. Must be 21 or older to play.